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Contact Us

Main Office

Carlyle Campus
501 Dulany Street
1st Floor (side entrance)
Alexandria, VA 22314

Get Directions | ATM Locator

Contact Information
Phone: (571) 272-0350
Fax: (571) 273-0190
Audio Teller: (571) 272-0365
Hours of Operation
Monday –  Friday
9:00 a.m.   3:00 p.m.

If the Patent & Trademark Office Commissioner grants 2 hours administrative leave to PTO employees, the credit union will close one hour early.

The credit union closes at 12:30 p.m. for staff training once per quarter. We will keep you informed of all early closings as soon as possible.

Randolph Square Branch

Randolph Square
2800 S. Randolph Street, Room 8C08
Arlington, VA 22206
Effective immediately, the Randolph Square Branch will be open on Wednesdays to accommodate loan appointments only. Appointments must be made 24 hours in advance. Call 571-272-0350 to schedule appointments.
Contact Information
703-933-0222 (Office)

703-933-0002 (Fax)

Hours of Operation
10 am - 2 pm

Non-cash operation
24 hour advance notice for some services (Call main office for request at 571-272-0350)
ATM located in the 4th Floor Lunch room

Debora Turner (Loans and Member Services)
Rita Harrell (All other issues)
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VISA Check Card
Card Activation: 1-800-466-0040
Block Card: 1-888-241-2510 (United States Block)
Block Card: 1-909-941-1398 (International Block)

Supervisory Committee
In accordance with the bylaws of the National Credit Union Administration, the Supervisory Committee is responsible for the safety and soundness of the credit union by ensuring compliance with the Credit Union Act.

Members may contact the Supervisory Committee in writing if there is a significant problem or inquiry concerning credit union matters.

Correspondence should be mailed to:

PTO Federal Credit Union
Supervisory Committee
401 Dulany St, Suite 103
Alexandria, VA 22314-6801

Holiday Closings

The main office and branch locations will be closed on the following holidays:

New Years' Day
Martin Luther King's Birthday
Presidents' Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans' Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Day



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