Pandemic lobby hours: 9:00 AM to 12:00 PM M - F. Please use Mobile Banking and Online Banking to access your account.
NOTICE: The Supervisory Committee of PTO Federal Credit Union is conducting its required verification of members’ accounts as of December 31, 2021. As a result, you may receive a letter from DeLeon & Stang, CPAs requesting confirmation.
The following individuals are eligible to join the Credit Union:
If you are a Select Employee Group (SEG) interested in joining our field of membership, we would love to hear from you. Complete the SEG Enrollment Form and a Membership Officer will contact you.
Complete the Membership Application or apply online. Bring the forms to the credit union and one of our Member Services Representatives will open your account. Or mail your forms to:
Patent & Trademark Office Federal Credit Union
501 Dulany Street, 1st Floor
Alexandria, VA 22314
Attention: Member Services Department
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means to you: Effective October 1, 2003, when you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying objects.
PTO employees must present a valid PTO employment badge. Contractors must present a valid PTO contractor badge. Family members are required to complete the forms above and a Family Membership Verification Card. The primary member and the family member must sign the Family Member Verification Card.
If you choose to mail the completed forms to the credit union, you will need to have the Identity Verification Form notarized. Your account will not be opened without this notarization or if any one of the forms is returned incomplete. Please be sure to provide a working daytime telephone number where we may reach you.
The first available Member Services Representative will open your account. A deposit of $25.00 to your primary share account is required at the time the account is opened.
To establish your membership, we will need to receive the proper funds for the account in which you are requesting to open. You may send a check or money order for $25.00 made payable to Patent & Trademark Office Federal Credit Union. Your funds will be deposited to your primary share account and must remain in the account as long as the account is open.
See fee schedule for applicable fees.