As the outbreak of the Coronavirus continues to affect people around the world, we have modified our operating hours. Effective Monday, March 23, 2020, our lobby we will open from 9:00 AM to 12:00 PM Monday through Friday. We encourage members to use Mobile Banking and Online Banking to access your account.
NEW: In accordance with the CDC guidelines, the Credit Union will close our branch office until until further notice. After a deep clean of our facility, we will return to our temporary hours, reopening from 9:00 AM to 12:00 PM, Monday through Friday. We encourage members to use Mobile Banking and Online Banking to access your account. Please contact us at firstname.lastname@example.org for any further assistance. Thank you for your understanding.
Links from our website are provided for your convenience only. These linked sites are separate from our credit union's web site. We are not responsible for the content or availability of any linked third party websites or the privacy practices of such third parties. In addition, a link from our website to another does not indicate that PTO Federal Credit Union endorses the services or policies of such third party websites. You should always investigate the information practices of all websites that you access and carefully examine the privacy policies of any websites linking to or from our website. Information collected from the linked websites will be subject to the information practices of those websites.
The Federal Equal Opportunity Credit Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this Credit Union is:
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act), requires credit union mortgage loan originators and their employing institutions to register with the Nationwide Mortgage Licensing System & Registry (NMLS). A listing of the mortgage loan originators of Patent & Trademark Office Federal Credit Union can be found below:
Patent & Trademark Office Federal Credit Union
The Truth in Savings Act (TIS) is a section of the Federal Deposit Insurance Corporation Improvement Act of 1991. The National Credit Union Administration is charged with enforcing this Act which applies to all credit unions. The purpose of TIS is to promote and simplify comparisons among accounts at all financial institutions. TIS enables consumers to make informed choices/comparisons among competing claims of financial institutions by requiring disclosure of the interest rates payable on these accounts and the fees assessable against these accounts.
It is the intent of Patent & Trademark Office Federal Credit Union to maintain compliance with this federal law pertaining to disclosure of the terms and conditions of all savings programs. The following disclosure information illustrates the various savings and checking alternatives available to members of PTOFCU.
The Current Dividends sheet and Fee Schedule referenced in this document set forth certain conditions, rates, fees, and charges applicable to your accounts at Patent & Trademark Office Federal Credit Union. The Current Dividends sheet and Fee Schedule are available at www.ptofcu.org and at our branch locations. If you would like to receive this information by mail, or if you have any questions regarding this disclosure or accounts offered by Patent & Trademark Office Federal Credit Union please contact a member service representative.
The Electronic Funds Transfer Agreement is the contract that covers your and our rights and responsibilities concerning the electronic funds transfer ('EFT') services offered to you by PTOFCU. EFT's are electronically initiated transfers of money from your account through the electronic funds transfer services described below. By signing an application or account card for EFT services, signing your Card, or using any service, each of you, jointly and severally, agree to the terms and conditions in this Agreement and any amendments for the EFT services offered.
If we approve the Online Account Access electronic financial service for your accounts, a separate PIN (Personal Identification Number) will be assigned to you. You must use your PIN along with your account number to access your accounts. At the present time, you may use the Online Account Access service to:
Your accounts can be accessed through the Online Account Access electronic financial services via personal computer. Online Account Access services are available for your convenience 24 hours a day. This service may be interrupted for a short time each day for data processing. We reserve the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance, or otherwise require us to increase our required reserve on the account. All checks are payable to you as a primary member and will be mailed to your address of record. We may set other limits on the amount of any transaction, and you will be notified of those limits.
We may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction, and there may be limits on the duration of each access.
For all share and money market accounts, no more than six (6) pre-authorized, automatic, or telephone transfers and withdrawals may be made from these accounts to another account of yours or to a third party in any month. If you exceed these limitations; your account may be subject to an overdraft fee.
If any of your accounts accessed under this Agreement are joint accounts, all joint owners, including any authorized users, shall be bound by this Agreement and, alone and together, shall be responsible for all EFT transactions to or from any share and checking or loan accounts as provided in this Agreement. Each joint owner, without the consent of any other account owner, may, and hereby is authorized by every other joint account owner to, make any transaction permitted under this Agreement. Each joint account owner is authorized to act for the other account owners, and the Credit Union may accept orders and instructions regarding any EFT transaction on any account from any joint account owner.
This disclosure describes your ability to withdraw funds at PTOFCU Federal Credit Union (Credit Union).Our policy is to make funds from your cash and check deposits available to you per our Funds Availability Policy.
To assist members in accessing information not maintained on this site, Patent & Trademark Office Federal Credit Union (PTOFCU) provides links to other internet addresses. Be advised that: (1) by clicking on any link to other internet addresses, you are leaving PTOFCU's website; (2) you are linking to an alternate website not operated by PTOFCU; (3) PTOFCU is not responsible for the content of the alternate website; (4) PTOFCU does not represent either the third party or the member if the two enter into a transaction; and (5) privacy and security policies may differ from those practiced by PTOFCU.
As part of the USA Patriot Act (effective October 1, 2003), PTOFCU is in full compliance with security procedures that protect you and your credit union.
Patriot Act Requirements
The Patriot Act requires all financial institutions to implement specific procedures to:
These security measures not only help prevent money laundering and fight financial support of terrorism, but help in the prevention of identity theft and other types of fraud.
Contact us with any questions at (571) 272-0350.