SCAM ALERT: Recently, phone calls that appear to be from PTOFCU (including PTOFCU showing up in the caller ID) are being made to members asking for account or debit card information. In some cases, threats to report the member to the police are made. These calls are not from the PTOFCU. Please do not provide any personal information to the caller. Report fraud here.
In order to comply with the U.S.A. Patriot Act, The Patent and Trademark Federal Credit Union is required to verify the identity the members applying for and opening new accounts/services or adding signatories to existing accounts/services with the credit union. Information that we are required to obtain includes:
Additional data or identification, as required under the U.S.A. Patriot Act, may also be gathered depending on the type of account applied for or opened.
Data on existing members will be gathered as they open or use additional services offered by the credit union or add signatories to accounts.
The U.S.A. Patriot Act requires the credit union to maintain records of the identification verification and update the information.
Confidentiality of this information will be maintained as required under the Privacy Act and all other applicable laws and regulations. Membership Account Disclosure
I ACCEPT I DECLINE